Movements, tables, tickets and quiet requests, handled by a named relationship who already knows your preferences. One message away, on the app you already use.
No portals, no ticket numbers, no hold music. You send a message; the desk answers within your tier's window, quotes the all-in cost before anything is committed, and closes the loop.
01
One WhatsApp line for every member. Tell us what you need, in as few words as you like.
02
Your request is recognised by tier and worked within its window. Options come back with the full cost, the third-party price plus a stated concierge fee, before we act.
03
You confirm, we settle to your 718 card, and the result is delivered. Your preferences are kept, so the next request is quicker.
Deliberately narrow. We do these exceptionally, and point you elsewhere, graciously, for the rest.
I
Tables, including the ones that are hard to get, plus private dining rooms, chef's counters, and a quiet watch on cancellations when a room is full.
Out of scope: running the event itself.
II
Hotels, flights, transfers and simple itineraries, with upgrades and amenities arranged where a relationship exists.
Complex multi-country trips quoted on request.
III
Sport, concerts, premieres and members'-club introductions. Exclusive access where we hold it, at face value plus a stated fee.
No promises we cannot keep on the resale market.
IV
Flowers, gifts, sourcing, errands and reservations beyond the table: spa, golf, grooming. The quiet requests that fit nowhere else.
Sent on your behalf; you settle the third party direct.
The desk lives on WhatsApp. No new app, no login. Message any time; the first acknowledgement is instant, and a person follows within your tier's window.
Outside Private Access hours the line still listens. Private Black members are answered around the clock.
You do, directly, through your 718 card or a payment link. The concierge fee covers our time; the price of the thing itself, plus any taxes and delivery, is always yours. We show the full figure before anything is committed.
Sourcing, arranging and closing the request. On Private Access it is a small per-request fee beyond your monthly allowance, quoted up front. On Private Black it is waived for standard requests. It is non-refundable once work has begun; the underlying booking follows the third party's own change and refund policy.
We keep to dining, travel, tickets and gifting. Anything requiring a licence (legal, medical, financial or security matters) sits outside the desk, and we will say so and point you in the right direction. Restraint is deliberate; it is what keeps the service quick and dependable.
We note your preferences and pass on requests, but we cannot be responsible for a venue acting on allergy or dietary information. Please confirm anything critical with the restaurant directly. Your safety should never rest on a relayed message.
Private Access opens with your 718 membership. Private Black is by invitation. Message the desk or request access below, and we will be in touch quietly when your place is ready.
Add your name, or message the line directly. We answer before you ask.
Concierge terms 718 Concierge is a service of the 718 Card brand, operated as an introducer and strategic partner of DigitWallet s.r.o. The concierge acts on the member's behalf to place requests; goods and services are supplied by third parties. 718 is not the seller and is not liable for the acts of those third parties or for any injury to person or property arising from the goods or services requested. The member is responsible for all purchases and associated taxes and fees, including delivery, made on their behalf. The desk fulfils requests as it reasonably deems appropriate and may decline requests that fall outside its scope. Preferences may be noted for servicing, but 718 is not responsible for notifying a venue of allergies or dietary restrictions; members must confirm these directly. Concierge is not a financial or virtual-asset service. Membership fees and per-request fees are indicative and subject to confirmation in the membership terms.