What we do
Deliberately narrow. Done exceptionally.
We do these things properly and point you elsewhere, graciously, for the rest. Every request goes to the same private line.
Travel, tables, access and introductions, handled discreetly by a named relationship who already knows your preferences. Tell us what you need and we take it from there.
We do these things properly and point you elsewhere, graciously, for the rest. Every request goes to the same private line.
No portals, no ticket numbers, no hold music. You send a message; the desk comes back with options and the all-in cost before anything is committed, and closes the loop.
01
One private line, on WhatsApp or Telegram. Tell us what you need, in as few words as you like.
02
A named relationship takes it from there. Options come back with the full cost, the third-party price shown in full, before anything is booked.
03
You confirm and the result is delivered. Your preferences are kept, so the next request is quicker.
You do, always, and directly. 718 arranges and introduces; the third party is paid by you, including taxes and delivery. You are told the full cost before anything is committed.
We do not promise what we cannot keep, we do not run your event, and we will not make a claim about availability we have not checked. Where something sits outside what we do well, we say so and point you somewhere better.
Yes. Tell us once and it is kept on your preferences, so it travels with every future booking without you repeating it.
The 718 card is coming shortly. It is a prepaid card, funded from your own balance and spent where the network is accepted. Private Black adds higher limits and priority approvals on top of this line when the card lands. The line you are reading about is open now and does not wait for the card.
718 is free to join and opens by invitation, in the order of the list. Add your name and the desk will be in touch, quietly, when your place is ready.
Privacy is the point. Your requests are shared only with the partners needed to carry them out, and never beyond that. What the desk learns about your preferences is kept to serve you better, not to pass on.
We collect only what we need to run the service, store it securely, and handle it as set out in our Privacy Policy.
The desk answers 07:00 to 23:00 UK, every day. Most requests are acknowledged the same day. If something is urgent, say so and it moves to the front.
No. There is no separate fee to use the concierge; it is included in your membership. Where a third party is involved, a restaurant, airline or venue, you are told the full cost before anything is committed and you pay them directly.
No. Every request depends on availability and the partner's confirmation. We tell you honestly what is and is not possible, and we do not promise what we cannot keep.
Message the concierge, or add your name and we will be in touch when your place is ready.
